The impatient world that we live in has led to the tremendous growth of on-demand services. It involves trained and skilled professionals rendering various services 24×7 at an affordable cost.

The world has witnessed on-demand service platforms flourishing in various industries like transportation, food delivery, education, healthcare, retail, entertainment, beauty and wellness, tourism, ticketing and reservation, e-commerce, fuel delivery, and home services. The global on-demand economy is all set to increase to $335 billion by 2025.

The latest trends observed in on-demand app development

Automation is increasingly used – in day-to-day business operations to minimize human intervention. This provides a lot of benefits like increased efficiency, cost-effectiveness, and greater traffic from interested customers. Both hybrid and native mobile apps can be automated completely.
Advanced data analytics is being utilized – to understand the behaviour and mindset of the users better. This helps the ambitious entrepreneur to make the best business decisions and easily grow and develop his/her on-demand platform. It includes data about demographics, frequently-booked services, and efficiency of the marketing campaigns.
Round-the-clock monitoring of business performance – is available for better control of the operations.
More interest from professionals – across the globe offering more services and getting a regular source of income.
Better verification of the background of service providers – to improve overall user safety and ensure a high level of transparency.
Usage of Artificial Intelligence (AI) – for optimizing search results, offering personalized on-demand services, and introducing more chatbots and virtual assistants.
Introduction of the Internet of Things (IoT) – for real-time connectivity, quicker communication, and better speed.
Usage of drones – for automated delivery of food, courier, and groceries to customers.

The different elements present in top-notch on-demand apps are

Customer Section

Easy registration of the users – by accepting details like email address, phone number, and social media accounts.
Efficient categorization of services – based on the type, price, ratings, and location.
Flexible booking of on-demand services – along with easy cancellation options.
Instant sharing of notifications – about the status of the booked service, the real-time location of the service provider, discounts, and offers.
Acceptance of numerous payment methods – like debit cards, credit cards, net banking, digital wallets, and cash. This feature facilitates a smooth and timely fund settlement for on-demand service professionals.
A rating and review system – for the customers to share their feedback about the quality of services and the behavior of the providers on a scale of 1-5.
Provision of 24×7 technical support – in multiple languages through phone, chat, and email.

Service Provider Panel

Access to detailed earnings reports – like average income per booking, total bookings completed, and the number of canceled bookings over a period.
A quick income withdrawal option – for the service providers. They can link their bank account or digital wallet to take away their entire earnings from the on-demand service app.
Full freedom to either accept or reject the service requests – according to their availability and convenience.
A route optimization mechanism – which is useful for service professionals to reach the customers’ location quickly. It helps in enhancing overall user satisfaction.
A review system – to rate the behavior of the customers. This ensures that on-demand services are not provided to troublesome and violent users in the future.
Flexible modification of the profile information – like name, photo, and work experience.

Admin Dashboard

Real-time view of all the business operations – for easy distribution of service requests to the available providers.
Handling customer feedback – by sorting out complaints and grievances regularly.
Ensuring the timely distribution of payments – to service professionals and refunds for aggrieved users in case of any damage.
Add new services to the On-demand platform – by hiring more certified service providers from various fields.
Modify the pricing for different services – according to the business needs.
Efficient compliance with the guidelines – issued by the regulatory authorities from time to time.
Ensuring timely payment of various taxes – from the earnings of the on-demand service platform.

The step-by-step development methodology for launching an On-demand app is

Figuring out the business requirements of the client in advance. It includes the cost structure, operational scope, and the different sources of revenue from the On-demand app.
Preparing a prototype that includes the basic design and the necessary features.
Hiring various members for the On-demand app development project. It includes mobile app developers, marketing specialists, finance managers, frontend and backend developers, project controllers, technical support staff, QA testers, and relationship managers.
Deciding the technical specifications of the On-demand service app and the tools to use in its development. It includes technologies like Java, Python, MongoDB, Node.js, MySQL, Twilio, and SQLite.
Adding the required features and functionalities such as booking of services, sharing of notifications, promotions, payment processing, and customer support.
Complying with top-notch data protection and information security standards.
Integrating the On-demand app with a secure cloud platform.
The QA testers will extensively test the solution to remove technical bugs and vulnerabilities.
Instead of going through all these development steps, you can deploy a ready-made multi-services app solution like the Gojek clone app for your business.
Submitting the final version of the On-demand mobile app to Google Play Store and Apple App Store.
It will be approved soon and the On-demand service app is officially launched in the market.
Other services like technical support, bug-fixing, issuing software upgrades, and maintenance is rendered.

What are the factors that influence the cost of On-demand app development?

The nature of features incorporated in the on-demand apps for both customers and service professionals.
The skill-levels and experience of the developer team.
The development duration, which will span from a few weeks to months.
The number of operational platforms and devices the on-demand app will be deployed.
The location of the developer team (USA, Europe, Asia, and the Middle East) will determine their hourly rates.
Extra expenses have to be incurred for maintenance, digital marketing assistance, bug-fixing, and adding new software updates.

Final Thoughts

With the advancement of technology, the on-demand economy will continue to evolve and sustain itself strongly in the market. We will see the emergence of tailor-made on-demand services completely suiting the users’ tastes and preferences.

Entrepreneurs who want to play a big role in providing on-demand services to customers have to concentrate more on convenience, monetization, and marketing to achieve their goals successfully. There is no better time for launching an on-demand app than now amidst the positive consumer demand.